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WELCOME TO OUR SUPPORT PAGE

Support Information

Please note, unless instructed to by a BITS Melbourne staff member, you do not need to download these support tools. There are too many scams going around, if ever in doubt call us directly on 03 9125 4090 to confirm. It's better to be safe. 

IT Help Services

Get fast and reliable IT help for your business with BITS Melbourne. Our senior technicians provide expert troubleshooting, remote support, system fixes and guidance to keep your technology running smoothly. When you need quick and professional IT help in Melbourne, we make solving problems simple and stress free.

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IT Business Support

Our business IT support service gives Melbourne companies fast and reliable access to senior technicians who know how to fix problems properly. We keep your systems running smoothly, reduce downtime and provide friendly expert help whenever you need it. BITS Melbourne delivers dependable business IT support that keeps your staff productive and your operations running without disruption.

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Cyber Security Services

Business cyber security is essential for every organisation in Melbourne. We protect your systems with advanced threat monitoring, device protection, password management and strong cyber security hardening. BITS Melbourne helps safeguard your data and your staff from cyber attacks using proven business cyber security solutions that keep your organisation safe.

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Network Upgrades

A strong business network is the backbone of your technology. We design upgrade and maintain secure business networks that are fast stable and built to grow with you. Whether you need WiFi upgrades network optimisation switching routing or VPN setups BITS Melbourne ensures your entire business stays connected with reliable secure network infrastructure.

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Internet Services

Your business needs fast and reliable internet to operate smoothly. We help Melbourne businesses choose the right internet service set up business grade connectivity and optimise performance across every device. From NBN to fibre and wireless failover BITS Melbourne ensures your business internet is stable fast and always available when you need it.

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Cloud Backup & Data Recovery

Business data backups are essential for protecting your company from data loss or system failure. Our fully managed backup service protects your files emails devices and cloud data with continuous monitoring and fast recovery options. BITS Melbourne makes sure your business data is always safe and easily restored when something goes wrong.

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IT Hardware Procurement & Upgrades

Our business IT procurement service helps Melbourne companies choose the right technology without the confusion. We source laptops desktops servers networking equipment software and licensing from trusted suppliers at competitive prices. BITS Melbourne handles everything from recommendations to installation so you get the right IT equipment for your business.

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VoIP Phone Systems

Our business phone service delivers a modern cloud based phone system that works anywhere your team works. Enjoy clear call quality call routing voicemail to email mobile apps and full scalability. BITS Melbourne manages the entire setup of your business phone system so your communication stays simple flexible and reliable.

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