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Privacy Policy

A legal disclaimer

BITS Melbourne provides managed IT services to its clients with utmost professionalism and diligence. However, by utilizing our services, you acknowledge and agree to the following terms and conditions:
 

  1. Service Limitations: While BITS Melbourne endeavors to provide reliable and efficient IT solutions, we do not guarantee uninterrupted or error-free services. Technical issues, maintenance, or unforeseen circumstances may affect service availability.

  2. Client Responsibilities: Clients are responsible for providing accurate and timely information necessary for service delivery. Additionally, clients must adhere to the terms outlined in our service agreements and promptly report any concerns or issues.

  3. Liability Limitations: BITS Melbourne shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services, including but not limited to loss of data, profits, or business interruptions.

  4. Third-Party Services: Our services may involve the use of third-party tools, software, or hardware. While we strive to partner with reputable providers, BITS Melbourne is not responsible for the performance, reliability, or security of third-party products or services.

  5. Intellectual Property: All intellectual property rights related to our services, including but not limited to software, documentation, and methodologies, are owned by BITS Melbourne. Clients are granted a limited, non-exclusive license to use these materials solely for the purpose of receiving our services.

  6. Termination: BITS Melbourne reserves the right to terminate services or suspend client accounts at our discretion, particularly in cases of misuse, non-payment, or violation of our terms of service.

  7. Governing Law: This disclaimer shall be governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising from or related to this disclaimer shall be subject to the exclusive jurisdiction of the courts in Victoria.
     

By engaging with BITS Melbourne's services, you accept and agree to abide by the terms and conditions outlined in this disclaimer.

Privacy Policy

At BITS Melbourne, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard data:
 

  1. Information Collection: We may collect personal information from clients, including but not limited to names, contact details, and payment information, to facilitate service delivery and communication.

  2. Data Usage: Personal information may be used for purposes such as providing IT services, communicating with clients, invoicing, and internal record-keeping. We will not sell, rent, or lease personal information to third parties.

  3. Data Security: We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

  4. Third-Party Disclosure: We may share personal information with trusted third-party service providers or partners to facilitate service delivery. However, we ensure that these entities adhere to similar privacy and security standards.

  5. Data Retention: Personal information will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we will securely dispose of or anonymize data.

  6. Client Rights: Clients have the right to access, correct, or delete their personal information held by BITS Melbourne. Requests for data access or modification should be submitted in writing to our designated contact.

  7. Policy Updates: We reserve the right to update or modify this Privacy Policy at any time. Clients will be notified of significant changes, and the revised policy will be posted on our website.
     

By engaging with BITS Melbourne's services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us.

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