Cabinet audit and remediation
Tested existing runs, removed obsolete patching and retired old network devices so the active connections could be understood and supported.
IT projects and consultingOffice network upgrade • Fitzroy
Fitzroy Office Network & Wi-Fi Upgrade Case Study
A new customer had moved into a large open-plan office and needed the network made ready for a 2Gb internet service. BITS Melbourne cleaned up the inherited communications cabinet, installed a new gateway, managed switch and two access points, then tested, tuned and documented the completed environment.
Multi-gig readyFitzroy, MelbourneReal project photography
2.09GbpsDownload recorded during onsite testing
2Access points installed using existing cabling
4Separated corporate, guest, IoT and CCTV networks
1Complete documented network handover
The starting point
A fast internet plan needed a network capable of using it.
Moving into an existing office often means inheriting cabling and equipment without knowing what is active, what is obsolete or how the building was previously configured.
In this Fitzroy office, old switches, loose patch leads and disconnected equipment remained in and around the communications cabinet. The new customer also needed guidance choosing an internet service suitable for the office and hardware that would not restrict the new 2Gb connection.
The open layout created a separate wireless challenge. Large spaces can look simple, but neighbouring networks, building materials, ceiling height, work areas and the placement of connected devices all affect the result. The project therefore needed to address the wired network, Wi-Fi coverage, interference, security and ongoing support as one coordinated system.
Before and after
Removing uncertainty from the communications cabinet.
Real photographs from the inherited cabinet and the completed multi-gig network installation.
What BITS Melbourne delivered
One project covering the carrier edge, wired network and wireless experience.
Each stage was completed with the final performance, security and handover in mind.
Multi-gig gateway and switching
Installed a gateway suited to the new 2Gb service, a managed 24-port switch and a high-speed uplink between the core network devices.
Business internet servicesTwo properly positioned access points
Reused tested cabling to mount one access point on the ceiling and another on the wall, covering the office without adding unnecessary cabling.
Network and Wi-Fi upgradesTesting and documented handover
Completed coverage checks, heatmaps, radio tuning, device mapping and clear documentation explaining connections and recovery steps.
Business IT supportSecure network design
Different devices were given different levels of trust.
A single flat network would have placed staff computers, visitor devices, connected equipment and surveillance devices in the same logical environment. That may be convenient during a quick installation, but it creates unnecessary exposure and makes future troubleshooting harder.
We created a new UniFi environment with separate networks for corporate devices, guests, IoT equipment and CCTV. The purpose was not simply to create four Wi-Fi names. The design established clearer security boundaries and made it easier to decide which device groups should communicate with business systems and which should only reach the internet or their required services.
The final rules were aligned with the customer’s actual equipment and operations. Segmentation should always be tested after implementation so that required services continue to work without silently reopening access between every network.
Read the office network upgrade planning guideCorporate networkTrusted staff computers and approved business systems
Guest networkVisitor connectivity separated from internal resources
IoT networkConnected devices isolated from normal workstation traffic
CCTV networkCamera traffic kept within a defined security boundary
Performance policiesTraffic and radio settings matched to real office use
Documented ownershipNetworks, devices and recovery information recorded
Wireless installation
Using the right positions—and proving the result.
The existing cabling was tested and reused to place the access points where they could serve the real office layout.
Understandable technical documentation
A network should remain supportable after installation day.
The handover documented the gateway, switch, patch panels, access-point connections, internet path and supporting power. It also explained how devices were connected and the recovery or reset process that would apply if assistance was required later.
Clear documentation reduces guesswork during an outage, prevents live cables from being disconnected accidentally and gives the customer a useful record instead of leaving the design inside a technician’s memory.
The diagram shown here was produced from the actual completed installation. It provides a visual network path from the connection box through the gateway and switch to the office cabling and wireless access points.
Performance validation
Coverage, interference and speed were tested—not assumed.
After installation, we surveyed the working areas, produced Wi-Fi heatmaps and adjusted the radio settings to account for the neighbouring wireless environment. This allowed the two access points to work as a coordinated system rather than competing with each other at unnecessarily high power.
2094.6Mbps download in the recorded test
512.6Mbps upload in the recorded test
1msLatency shown during the test
2 APsInstalled and radio-tuned together
The recorded test reached 2,094.6 Mbps download and 512.6 Mbps upload with 1 ms latency in the test view. A single result does not guarantee that every device will achieve the same number: client hardware, distance, channel conditions and the service being accessed all affect real performance. It does confirm that the completed design could use the new service without the previous network becoming the obvious bottleneck.
More importantly, coverage was checked throughout the places where people would work. A good office network is measured by dependable everyday access, appropriate roaming and predictable behaviour—not one impressive test taken beside an access point.
The outcome
A clean, fast and supportable network for the new office.
The Fitzroy customer moved from inherited equipment and uncertain cabling to a documented multi-gig network designed for the way the office would actually operate.
The communications cabinet now has a clear active path through the gateway, switch, patch panels and access points. Staff, guests, connected devices and cameras have appropriate network separation. The wireless design was validated with coverage testing and heatmaps, then tuned to manage the real interference in the building.
Reusing suitable existing cabling helped keep the installation practical, while the new equipment and documentation gave the customer a reliable foundation for the 2Gb service and future growth. The project shows why an office network upgrade should combine internet planning, physical remediation, security, Wi-Fi engineering and handover rather than treating them as unrelated purchases.
Moving office or upgrading your network?
Plan the internet, wired network and Wi-Fi as one system.
BITS Melbourne can assess the site, coordinate the right infrastructure, install the equipment, validate coverage and provide a documented handover.