Backing Up Your Data
At BITS Melbourne, we believe your data deserves better than crossing your fingers and hoping for the best. That’s why we back up your OneDrive, Mailboxes, and Teams files every single day—automatically and reliably. No drama, no lost files, no awkward “I thought you saved it” moments.
Internet and Phone Solutions
Sick of the hassles when calling Telstra or Optus? Now you can deal directly with BITS Melbourne for your internet, we provide fast and reliable internet connections, all managed by us and billed by us directly. We also provide Phone solutions that can run on a physical phone, or from your laptop or mobile device anywhere in the world!
Our Valued Customers
Get in touch to join our ever growing list of customers.
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SERVICES
Providing reliable IT support for Melbourne Businesses
01
💼 IT Business Support
Reliable, responsive IT support tailored for Melbourne businesses. From everyday tech issues to proactive monitoring, we ensure your systems run smoothly so you can focus on growing your business—not fixing computers.
02
🔐 Cyber Security Solutions
Protect your business with enterprise-grade cyber security. We implement firewalls, antivirus, email filtering, and zero-trust security strategies to keep your data safe and your operations secure.
03
🧠 Projects and Consulting
Need expert advice or planning for a new IT project? Our experienced consultants provide practical guidance, infrastructure planning, and scalable solutions to align your technology with your business goals.
04
♻️ Updates and Backups
We manage critical system updates and ensure regular, secure backups of your data—covering Windows, macOS, Microsoft 365, emails, calendars, and more. Avoid data loss and stay compliant with peace of mind.
05
🚀 IT Infrastructure Upgrades
Boost your network performance and productivity with hardware refreshes, WiFi upgrades, and business-grade routers, switches, and firewalls. We help Melbourne businesses upgrade the tech that powers their success.
APPROACH
How we work
We provide IT managed services plans including BITS Advanced and BITS Ultimate, these ensure all the devices in your business are protected and well maintained with prevention in mind. Daily IT support and scheduled visits are available, and we utilise our next gen A.I monitoring and ticketing system so you're always up to date. We provide business it support in Melbourne and surround areas.
BENEFITS
Why choose us
Simple Pricing
No hidden fees, no confusing packages—just clear, upfront pricing tailored to your business. BITS Melbourne makes budgeting for IT easy, and our customers on plans get cheaper hourly rates and priority support. Our pricing is transparent,
Reliable Service
BITS Melbourne delivers dependable IT support that Melbourne businesses can count on. We respond fast, solve problems efficiently, and never leave you in the dark. Our senior technicians ensure quality service every time.
Expert Staff
With over 20 years of experience, BITS Melbourne gives your business direct access to expert Level 3 IT support - no more wasting time with entry-level techs who waste your time by asking basic questions. Get to a solution quicker with us!
FAQ
Your questions, answered
ABOUT
Our story..
BITS Melbourne – Your Local IT Superheroes (Capes Optional)
We’re BITS Melbourne! a proudly Australian-owned IT support and cyber-security business that knows the difference between a dodgy router and a flat white that’s gone cold. Born and bred in Melbourne’s western suburbs, we started this company because we were tired of seeing small and medium businesses let down by slow support, outsourced help desks, and techs that talk more jargon than sense.
So we thought, let’s do it better.
With over 20 years of hands-on experience, we deliver real IT solutions from real senior technicians (yes, the kind who can actually fix things). No tier 1 techs reading from scripts, no international call centres — just solid, reliable, local support from people who know Melbourne and actually give a damn about your business.
From business IT support and cyber security, to VOIP phones, NBN upgrades, and bulletproof backup solutions, we’re here to keep your systems smooth, secure, and stress-free — so you can focus on running your business, not screaming at your printer.
Our clients love our straight-talking advice, proactive care, and the fact we’ll happily untangle the spaghetti mess in your comms rack (and maybe your email too). Whether you’re a startup in Melbourne, a tradie in Werribee, or a warehouse in Williamstown — we’ve got you covered.
Because at BITS Melbourne, we don’t just support your business.
We help it thrive.
